Defamation, breach of privacy or confidence, harassment, malinformation, breach of agreements, intellectual property infringement, professional codes: all reasons for brand, creative and media professionals to engage in mediation with the people, organisations and products they feature.
However, sometimes relationships can go off track for other reasons, such as a change in editorial line or sentiment, an honest but damaging mistake, a change in personnel and more.
When off-the-record, background briefings and Chatham House rules don’t offer the protection for full and frank discussion and problem solving, the confidentiality of mediation can help to resolve matters and repair relationships.